At SkynetSport, your satisfaction is our priority. We strive to provide high-quality products, but if you’re not completely satisfied with your purchase, we offer a hassle-free return and refund policy. Please review the details below to understand how returns and refunds work.

1. Eligibility for Returns

  • Items can be returned within 15 days from the date of delivery.
  • Products must be unused, in their original condition, and in the original packaging with all tags and labels intact.
  • Items such as intimate wear, custom orders, and clearance items are not eligible for returns unless they arrive damaged or defective.

2. Conditions for Return

To ensure a successful return, the following conditions must be met:

  • A valid proof of purchase, such as an order confirmation or receipt, must be provided.
  • The product should not show signs of use, wear, or damage caused after delivery.

3. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact our support team at support@SkynetSport.com within 15 days of receiving your order.
  2. Provide your order details and a brief explanation of the reason for the return.
  3. Our team will review your request and provide further instructions on how to return the product.

4. Refund Process

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
  • Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).

5. Exchange Policy

If you wish to exchange a product, please follow the return process and place a new order for the desired item once your return is approved.

6. Non-Returnable Items

The following items are not eligible for returns:

  • Intimate wear or hygiene-related products.
  • Customized or personalized items.
  • Clearance or final-sale products.

7. Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately at support@SkynetSport.com with photos of the product and packaging. We will ensure a prompt resolution, including a replacement or full refund.

8. Contact Us

For any questions or concerns regarding our Refund Policy, please reach out to our support team at: Email: support@SkynetSport.com